faq

How much does shipping cost in Switzerland?

Shipping in Switzerland is free on orders from CHF 40, including orders of exactly CHF 40. Below that amount, shipping costs CHF 4. See the delivery terms for other details.

How long does delivery take?

For items in stock, the indicative delivery time is 1 to 2 working days from the order. See the delivery terms for other situations.

Where can I find hilab products in shops?

Use our store locator to find a shop near you.

Where can I find the return conditions?

Read the return conditions before sending an item back. For any question about your order, contact our team at info@hilab.ch.

How do I contact hilab?

Write to us at info@hilab.ch or use our contact page.