10% of every order comes back to you.
No points to count, no tiers. For every order shipped, 10% of its amount is credited to your Hi Lab Club card. Use it whenever you like.
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Order
Logged in to your account, as usual.
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Get 10%
When your order ships, 10% of the amount lands on your card, along with an e-mail.
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Use it
At checkout, all at once or bit by bit. No minimum.
For an order ofCHF 120.00
CHF 12.00on your Hi Lab Club card
frequently asked questions
Who can benefit?
All our private customers with an account. Sign-up is automatic: just order with your account.
When is my cashback credited?
As soon as your order ships. You then receive an e-mail with your Hi Lab Club card and its balance. The amount is calculated on the items, excluding shipping costs.
How do I use it?
At checkout, enter your card code in the “Discount code or gift card” field. The amount is deducted, and anything you don't use stays on the card for next time.
Where can I find my code?
In the e-mail “Votre carte Hi Lab Club” (your Hi Lab Club card). A new e-mail is sent with each credit, showing the updated balance. Can't find it? Write to us and we'll send it again.
What if I return an item?
The corresponding cashback is simply deducted from your card.
I had points on the old programme.
They are not lost: their value is transferred to your Hi Lab Club card, and you receive an e-mail when it's done.